December 9th, 2020

Officially approved as:

Stand Alone: Yes

Total Credit Hours:  12

Certificate description:

The educational objectives of this certificate include the following:

• Understand the nature and causes of conflict as they relate to potential and existing legal disputes, transaction negotiations, and the workplace
• Understand the theory and practice of dispute resolution approaches to decision-making methods available for managing and resolving conflict in legal, transactional, and workplace settings
• Develop core skills in negotiation, mediation, problem-solving, and arbitration that will enhance their abilities as business managers and other professionals
• Recognize and evaluate ethical dilemmas that could arise in areas related to dispute resolution

Certificate web site:
In development